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Privacy

For the health, safety and security of all our guests and members, we require all guests to validate their accounts by presenting a valid piece of photo I.D. before their first class at YYoga. Your privacy is very important to us! 

Data & Registration

Registration: Registration is required before certain site features can be used such as online class reservations and online purchasing. Forms request your contact information (name, email address, mailing address, postal code etc.), demographic information (country, gender, etc.), and profile data. An email address and a password are required to operate our digital systems. We use this to communicate with you and provide a personalized experience.

Data: We use technologies like cookies (small files stored on your browser), web beacons, or unique device identifiers to identify your computer or device so we can deliver a better experience. Our systems also log information like your browser, operating system and IP address.

We also may collect personally identifiable information that you provide to us, such as your name, address, phone number or email address. With your permission, we may also access other personal information on your device, such as your phone book, calendar or messages, in order to provide services to you. If authorized by you, we may also access profile and other information from services like Facebook.

Our systems may associate this personal information with your activities in the course of providing service to you (such as pages you view or things you click on or search for).

We do not knowingly contact or collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information.

Location: We do not use or collect your precise geographic location.

Access: You can sign into your account to see any personally identifiable information we have stored, such as your name, email, address or phone number. You can also contact us by email to request to see this information.

Deletion: We may keep data indefinitely.

Sharing: We generally do not share personally identifiable information (such as name, address, email or phone) with other companies.

Ad Tracking: We do not allow advertising companies to collect data through our service for ad targeting. Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user. Click to see company privacy policies that govern their use of data.

Security: We take reasonable administrative, physical and electronic measures designed to safeguard and protect your information from unauthorized access or disclosure. This includes utilizing Secure Sockets Layer (SSL) software, which encrypts the personal information you input, and storing your information in encrypted form behind a firewall designed to block access from outside our network. However, no security or encryption method can be guaranteed to protect information from hackers or human error. Information we collect may be stored or processed on computers located in any country where we do business.

This privacy policy was last updated on December 16, 2014. Our privacy policy may change from time to time. If we make any material changes to our policies, we will place a prominent notice on our website or application. If the change materially affects registered users, we will send a notice to you by email.

Communicating With Us

When you contact us, we retain your email and contact information to serve you best. We may offer features where you can send information to others. We will use the contact information you enter so your friends will know who the message is coming from.  We may have contests and/or surveys on our sites. When you participate, we may request contact information (name, email address, mailing address, telephone number, demographic, and profile information). We use the information to conduct the promotion (for example, to contact you if you are the winner)We may partner with sponsors to offer contests or surveys, and may share your information with them so they can contact the winners and/or participants. Our websites have features that automatically collect information and show personalized user preferences. Some of our sites use cookies. These are small data files containing information about the user that are stored on the user’s hard drive. Cookies are used to make login to our sites easier (like remembering usernames and passwords) and to track movements to enhance your experience online. If users reject cookies, they may be limited in using some areas of our sites.

For internal purposes, we may gather information (date, time, browser type, navigation history, and IP address) for our internal security audit log, trend analysis, system administration, and to gather demographic information. We may share your information with others if you choose to let us. We do not share your personal information with other companies. We only share it with our agents who provide service to you and agree to only use it for that purpose and promise to keep it secure and confidential.  Pure Freedom YYoga Wellness Inc., including all its business units, subsidiaries, affiliates and sites, companies we may merge with (merging our assets, products, sites, operations, etc.) will also be able to access your data in order to continue to serve you. We offer you opt-out or opt-in choices. We use aggregate demographic information about our audience (like gender or geographic location, but not individual data) for marketing purposes and/or industry reporting. We disclose information when required by law. If your personal information changes, we will make that change in the system to stay current.  Your security is extremely important to us. We store your personal information securely to protect it from loss, misuse, unauthorized access, disclosure, alteration, or destruction. We may provide links to non-Pure Freedom YYoga Wellness Inc. sites. We are not responsible for those other sites, their privacy policies, or how they treat information about their users. We advise you to check their privacy policies. We reserve the right to modify and update this Privacy Policy at any time.

Communicating with you

We strictly follow the Canadian anti-spam legislation requirements for contacting our guests. There are three general requirements for sending a commercial electronic message (CEM) to an electronic address:

  1. An unsubscribe mechanism (which can be found at the footer of our email newsletter)
  2. Identification information from the business
  3. Consent - either express or implied. 

Express consent requires an opt-in mechanism to receive communications. The YYoga newsletter has a manual opt-in available on digital channels. 

Implied consent can include email addresses that were given to a business. Implied consent for YYoga includes offering your email address to YYoga on a waiver or as a part of your registration process for your YYoga profile. 

The law allows for companies to contact people who have both express and implied consent. Those who have implied consent can be contacted for up to 36 months since the last activity between the business and the guest.    Note: Emails that are considered a part of an on-going relationship (including an active pass product or membership) do not require express consent in order to inform these consumers. Thus registered users may receive email communications from us directly relating to their experience - such as notification is a credit card has not gone through. 

Contact Us

If you have any questions or complaints about our privacy practices, please feel free to contact us.

Mailing Address: Pure Freedom YYOGA Wellness Inc.
#500 - 575 West 8th, Vancouver, BC V5Z 0C4 | Phone Number: 604.736.6002 | Contact: Online Form